We offer various delivery methods, and costs vary depending on how quickly you'd like your order to arrive. Free shipping is available for orders over $49.

You can always choose your shipping method and review the costs before completing your order.

Please see our shipping page below for more details.

Absolutely! All our orders are shipped in plain brown boxes or envelopes, so the only person who will be excited about your package is you.

See what our packaging looks like on this page.

The shipping carrier requires that all orders include a return address.

If you are not home, the postal carrier will leave the package in a safe place. If the postal carrier cannot leave the package in a safe place, you will receive an email with instructions on the next steps, or a collection notice card will be delivered to your mailbox. If your package is delivered to the local post office, the post office will hold it for 10 days before returning it to us. Please be sure to bring your collection notice (if you have a collection card, SMS, or email) and a valid ID that matches your shipping address to pick up the package in person.

Yes, once your order has shipped, you will receive an email with tracking information. If you cannot find this email or need any assistance with delivery, please click "Message Us."

If your order has not arrived or you cannot locate your package, please contact us within 14 days of the estimated delivery date, otherwise, we will be unable to process your claim for a missing order.

Dongguan Xiaohu Health Technology Co., Ltd. is a leading enterprise focused on the design and sale of high-end adult products. Adhering to a research and development strategy of "health, technology, and innovation," we are committed to manufacturing high-quality, high-end adult products. To enhance user experience, we integrate multiple advanced technologies into our production process and select safe materials to ensure excellent quality, allowing every user to fully enjoy the pleasure brought by our products. As your intimate partner, we create better adult products for you.

Yes, our toys undergo rigorous compliance testing to ensure each product is safe and reliable. We manufacture our toys using high-quality motors and biocompatible materials, and each product comes with instructions for use, cleaning, and care.

We take sex toy safety very seriously. For example, materials must be suitable for direct body contact, non-toxic, and hypoallergenic to meet our standards.

This article is long, but our Privacy Policy tells you how we use your personal data and what steps we take to keep it secure.

Under no circumstances will your data ever be sold to third parties. We only use your data for our own marketing purposes, for example, to send you offers when you sign up for emails or to invite you to review our products or services via a third-party service provider.

You can read our full terms and conditions for more information

So many ways to pay! We offer a variety of payment methods to suit all online shoppers.

You can pay by debit or credit card – we accept Visa, MasterCard and American Express.

You can also pay with Apple Pay, PayPal and Google Pay, or pay in instalments with Klarna, PayPal Pay Later or Clearpay.

Once an order has been submitted, it cannot be canceled. However, you can easily return it for free. Contact us, and we will immediately start processing your return.

Customer service hours:

Monday to Friday: 08:30 – 20:30

Saturday: 08:30-17:30

Sunday: Closed